Payment methods

Accepted Payment Methods

Our website offers secure payment methods that comply with payment service regulations applicable in Germany.

We accept the following payment methods:

· Credit cards: Visa, Mastercard

All payments are debited at the time of order confirmation, after the availability of the products and the validity of the chosen payment method have been checked.

Transaction Security

The protection of your payment data is our top priority.

All transactions are processed via SSL-encrypted connections to ensure the security of your personal and financial information.

Our website complies with European requirements for strong customer authentication.

Payment card data is not stored on our servers.

Payment processing is exclusively carried out by approved payment service providers who comply with international security standards (PCI DSS).

Currency and Taxes

All prices quoted on our website are final prices in Euros (€) and include the statutory value-added tax according to the tax regulations applicable in Germany.

No additional fees are charged during the payment process, unless otherwise explicitly stated in the checkout process.

Shipping costs are clearly displayed before the order is completed.

Payment Confirmation

After successful payment, you will receive an order confirmation by e-mail with a reference number.

The processing of your order only begins after the transaction has been authorized by our payment service provider.

If the payment is not authorized, the order is considered invalid and will not be processed further.

Payment Issues and Refunds

If you experience difficulties during the payment process, we recommend:

· Check your entered payment details

· Ensure sufficient funds are available

· Contact your payment service provider or bank

Refunds from approved cancellations or justified returns will be processed within 2-3 business days and credited using the same payment method used for the original transaction.

The actual crediting may vary depending on the payment service provider.

Contact

If you have any questions about payment methods or problems during the payment process, you can contact us:

Business Name: Josef Kauft

Email: info@josefkauft.com

Phone: +49 30 35122432

Address: Stuttgarter Str. 50, 12059 Berlin, Germany

Service Hours:Monday to Friday, 09:00 – 18:00, German Time (CET)